“If you cant describe what you are doing as a process, you don’t know what you’re doing.” – W. Edwards Deming
Everything Speaks to a First-Time Guest … Everything
Memorize the next sentence and make it your mantra: Everything speaks to a first-time guest…. Everything. From the moment a guest sets foot on your property, he tunes in to receive the message your church is sending. You have an obligation to strive for excellence. You don’t have to be perfect, you just have to do the very best you can with … Read More
How to Make a Great First Impression This Sunday Before the First Song is Even Sung
The pre-service is your first opportunity to interact with everyone who sets foot on your church’s property – from first-time guests to long-time members – but its purpose and influence is particularly important for first-timers. Think of it this way: Your pre-service mission, if you choose to accept it, is to do everything you can to take your guest’s guard down (and even … Read More
No Second Chances- Making a Great Impression on First-Time Guests
You won’t get a second chance. Seven minutes is all the time you have to make a positive first impression on the first-time guests who walk through your doors. In the first seven minutes of their experience with your church, your guests will decide whether or not they’re going to come back. That’s before a single worship song is sung and before a … Read More
How to “LINE-UP” to Make Newcomers Feel Welcome
Welcoming new people to your church is one of the pillars of a solid Assimilation System (not to mention a demonstration of Christian hospitality). But whether we like it or not, many of the people greeting newcomers at our churches aren’t sure how to make others feel welcome. First impressions are so important that I recommend having a brief training … Read More