This is Kerrick Thomas – and for the last 12 years I’ve served alongside of Nelson Searcy as Executive Pastor of The Journey Church. I’m guest blogging today and would like to talk to you about the simple power of a sticky note.
Using a Post-It to add a personal touch can bring about impressive results.
A university study1 showed the simple power of a sticky note. This experiment involved sending out lengthy, tedious surveys to three different groups of professors (fifty professors in each group) through interoffice mail:
- Group 1 received a survey with a sticky note attached asking for the return of the completed survey.
- Group 2 received a survey with the same handwritten message on the cover letter instead of an attached sticky note.
- Group 3 received a survey without a handwritten message.
- It doesn’t match the environment. The sticky note takes up space and looks a bit cluttered. The brain, therefore, wants it gone.
- It’s difficult to ignore.
- It’s personalized. (That’s the difference between Group 2 and Group 3 in the experiment.)
- Ultimately, the sticky note represents one person communicating with another important person, almost as if it is a favor or special request, which makes the recipient feel important.
How we can apply it to our ministries?
- Reminders. Put it on your computer or desk – it demands attention. You’ll want to get rid of it.
- Follow-up. Use sticky notes for follow-up to baptisms, new believers and membership classes. When sending out a new believer packet, for example, you can put a handwritten Post-It right on the letter. I recently wrote out 58 sticky notes to follow up with new believers from the kickoff of our “God on Film” sermon series.
- Delegation. Use a Post-It note when delegating a task to your staff – put that personal touch. See if that doesn’t improve the quality of the task and how quickly it gets done.
1Original study printed in Harvard Business Review in an article by Kevin Hogan, PsyD, author of The Science of Influence and The Psychology of Persuasion.
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